Privacy policy

Who we are

Gosai Data Services Ltd (“we”, “us”) is the controller of the personal data described here. We’re a data analytics and engineering consultancy.

Registered in England and Wales. Company number 17302152. Registered office: 66 Paul Street, London EC2A 4NA.

For anything about your data, email us at hello@gosaidataservices.com.

This policy covers this website, enquiries and bookings made through it. When we work for a client and handle data on their behalf, the contract with that client sets out how it’s handled.

What we collect

When you send an enquiry

The enquiry form asks for your name, work email, company, the topic that best fits and your message. It arrives as an email in our Microsoft 365 mailbox. If you email us directly, we get whatever you include in the email.

When you book a discovery call

Booking links take you to Cal.com, where you give your name, email address, a time and anything you choose to add. The booking then appears in our Microsoft 365 calendar. Cal.com’s own privacy policy covers your use of its site.

When you use the contact page

The contact page uses Cloudflare Turnstile to check that the form is being sent by a person, not a bot. To do that, Turnstile looks at technical details such as your IP address and browser information.

When you visit any page

Cloudflare hosts the site. Like any web host, it handles technical details of each request, such as your IP address and browser type, to deliver the page and protect the site from attacks. We use Cloudflare Web Analytics to count page views. It doesn’t use cookies, doesn’t track you across sites or over time, and gives us totals, not individual visitors.

Cookies

We don’t use cookies, and we don’t use advertising or tracking tools of any kind. That’s why there’s no cookie banner. Our fonts are stored on our own site, so loading a page doesn’t send anything to a font service.

Why we use it, and our lawful basis

• To reply to your enquiry and talk about working together. Our lawful basis is legitimate interests: answering people who contact us. If you’re asking about a possible engagement, it’s also to take steps at your request before entering a contract.
• To arrange and hold discovery calls. The same bases as above.
• To keep the site secure and stop spam. Legitimate interests: protecting the site and our inbox.
• To understand how the site is used, in total. Legitimate interests: improving the site.

We use the details you send us only to reply to you. We don’t add you to a mailing list, sell your data or share it for anyone’s marketing.

Who we share it with

We use a small number of service providers, who handle data for us under contract:

• Cloudflare: hosting, security, the Turnstile spam check and Web Analytics.
• Microsoft: Microsoft 365, which runs our email and calendar.
• Cal.com: discovery call bookings.

Cloudflare also uses the technical details Turnstile collects to improve its bot detection. For that purpose it decides how the data is used, as set out in its Turnstile Privacy Addendum.

We’d only share your data with anyone else, such as our professional advisers, where it’s needed to run the business or where the law requires it.

Data outside the UK

These providers may process data outside the UK, including in the United States. When they do, the transfer is covered by the safeguards UK data protection law requires, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.

How long we keep it

We keep enquiries, emails and booking details for 2 years after our last contact with you, then delete them. If you become a client, your details become part of our business records for that work. Cloudflare keeps technical logs for a short period under its own retention rules.

Your rights

You have the right to:

• get a copy of the personal data we hold about you
• have it corrected if it’s wrong
• have it deleted
• ask us to limit how we use it
• object to our using it on the basis of legitimate interests
• receive it in a format you can pass to someone else, where that applies

To use any of these, email hello@gosaidataservices.com. It’s free, and we’ll reply within one month. We may need to confirm who you are first.

Complaints

If you’re unhappy with how we’ve handled your data, tell us first and we’ll try to put it right. You can also complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

• Online: ico.org.uk/make-a-complaint
• Phone: 0303 123 1113
• Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Changes to this policy

If we change how we use personal data, we’ll update this page and the date at the top.